Terms of Service
Effective Date: February 25, 2026
Welcome to MatchWithIntro.com (the “Site”). These Terms of Service (“Terms”) govern your use of this Site operated on behalf of INTRO, located at 2075 W 25th Street, Cleveland, Ohio (“INTRO,” “we,” “us,” or “our”).
By accessing or using this Site, you agree to these Terms. If you do not agree, please do not use the Site.
This Site is a marketing landing page and is separate from IntroCleveland.com.
1. Use of the Site
You may use this Site solely for lawful purposes and to:
Request leasing information
Schedule tours
Submit inquiries
Learn about the property
You agree not to:
Use the Site for fraudulent purposes
Submit false or misleading information
Attempt to interfere with the Site’s operation
Attempt unauthorized access to systems or data
Use automated systems (bots, scrapers, etc.) without permission
2. No Guarantee of Availability
Submitting information through this Site does not guarantee:
Lease approval
Apartment availability
Pricing accuracy
Promotional offers
All availability, pricing, and leasing decisions are subject to change and determined through the formal leasing process.
3. Intellectual Property
All content on this Site, including but not limited to:
Text
Graphics
Logos
Photography
Floor plans
Branding
Layout and design
is the property of INTRO or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without written permission.
4. Third-Party Services and Embedded Content
This Site may include embedded tools or content provided by third parties, including:
Entrata (floor plan and leasing tools)
Go High Level (CRM processing)
Your interaction with such services may be subject to those third parties’ terms and privacy policies.
We are not responsible for the content, accuracy, or practices of third-party services.
5. Communications
By submitting your information through the Site, you consent to receive communications from INTRO regarding leasing and property-related information.
You may opt out of marketing communications at any time by using the unsubscribe link in emails.
We are not responsible for delays or failures in communication caused by incorrect contact information provided by you.
6. Disclaimer of Warranties
This Site is provided “as is” and “as available.”
We make no warranties, express or implied, regarding:
Accuracy of information
Continuous availability of the Site
Error-free operation
Compatibility with your device
All information is subject to change without notice.
7. Limitation of Liability
To the fullest extent permitted by law, INTRO shall not be liable for:
Any indirect, incidental, or consequential damages
Loss of data
Business interruption
Errors or omissions in content
Reliance on information provided on the Site
Your use of the Site is at your own risk.
8. Indemnification
You agree to defend, indemnify, and hold harmless INTRO from any claims, damages, liabilities, or expenses arising from:
Your misuse of the Site
Your violation of these Terms
Your submission of false or misleading information
9. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.
Any disputes arising from use of this Site shall be resolved in the state or federal courts located in Cuyahoga County, Ohio.
10. Modifications
We may update these Terms at any time. Updates will be reflected by revising the Effective Date above.
Continued use of the Site after changes constitutes acceptance of the revised Terms.
11. Contact Information
For questions regarding these Terms, please contact:
INTRO
2075 W 25th Street
Cleveland, OH 44113
Phone: (216) 294-1300
Email: leasing@introcleveland.com