Privacy Policy
Effective Date: February 25, 2026
MatchWithIntro.com (“we,” “us,” “our,” or the “Site”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
This Privacy Policy applies solely to MatchWithIntro.com, a marketing landing page for INTRO located at 2075 W 25th Street, Cleveland, Ohio. This policy does not apply to IntroCleveland.com or other unrelated websites.
1. Information We Collect
When you use this Site, we may collect the following personal information that you voluntarily provide:
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Name
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Email address
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Phone number
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City or state of relocation
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Any additional information you provide through contact forms
We may also automatically collect certain technical information, such as browser type, device information, IP address, and website interaction data through cookies and analytics tools.
This Site does not collect payment information.
2. How We Collect Information
We collect information when you:
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Submit a contact or inquiry form
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Request information about leasing
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Interact with embedded content, including floor plan viewers
Some floor plan and property-related tools embedded on this Site are provided via iframe from Entrata, a third-party property management platform. Information submitted directly within Entrata-hosted tools is governed by Entrata’s own privacy policies.
3. How We Use Your Information
We use the information we collect to:
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Respond to inquiries and leasing requests
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Provide property updates and marketing communications
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Schedule tours
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Manage and track leads in our customer relationship management system
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Improve our marketing and user experience
Information submitted on this Site is transmitted to and stored within Go High Level, our customer relationship management (CRM) platform, which processes data on our behalf.
We do not sell your personal information.
We may contact you via email or phone regarding leasing and property-related communications. You may opt out of marketing emails at any time by using the unsubscribe link included in communications.
4. Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, and similar technologies to:
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Analyze website traffic
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Measure marketing campaign effectiveness
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Improve user experience
You may adjust your browser settings to refuse cookies; however, some features of the Site may not function properly without them.
5. Sharing of Information
We may share your information with:
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Service providers that support our operations (including WordPress hosting providers and Go High Level)
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Entrata, for embedded property management tools
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Legal authorities when required by law
We do not share your personal information with third parties for their independent marketing purposes.
6. Data Retention
We retain personal information for as long as necessary to:
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Respond to your inquiries
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Maintain leasing communications
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Comply with legal obligations
You may request deletion of your information at any time by contacting us.
7. Your Privacy Rights
Depending on your state of residence, you may have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information
To exercise these rights, please contact us using the information below.
8. Data Security
We implement commercially reasonable technical and organizational safeguards to protect your information. However, no method of transmission over the internet is completely secure.
9. Children’s Privacy
This Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be reflected by revising the Effective Date above.
11. Contact Information
If you have any questions about this Privacy Policy or wish to make a privacy request, please contact:
Email: leasing@introcleveland.com
Address:
INTRO
2075 W 25th Street
Cleveland, OH 44113
Phone: (216) 294-1300